Hell is a Phone Network

17.03.00 - Mark

I'm traveling this weekend and I would really, really like to have tripping the rift on DVD while I'm on it. Sure I've got some nerdtv and DrunkenBlog's EAA video to watch, but those only go so far.

Unfortunately best buy is a wretched corporation whose idea of a good joke/business model is to get disgruntled customers to to do the work of disgruntled employees. Who needs to outsource to india when you've got plenty of customers pissed off enough to work just to get their products?!?!

I know my item is on "backorder" (a fancy term for "we'll ship it when you'll pay full price for it" or "We're screwing you over by not honoring the price we advertised and accepted billing information for") but oddly every store in the area has a copy. A nice new, shiny, glistening shrinkwrapped copy at its physical location. How do I know this? Well first it says so on the website - right there under local pickup, secondly the minimum wage college drop out I called at the store (who BTW isn't in on this scheme) told me they had a freaking copy in the store. So why then, do you idiots at the phone bank spew bullshit about "sir, there are no copies at the stores in your area." and offer the useless advice of "call the store's inventory department and have them update theier database"?


I am the customer. Notice me giving you money, not taking it. Under NO CIRCUMSTANCES should I have to call a fucking inventory department at one of YOUR stores! None. Hell I should have to place 4 separate phone calls to you half assed organization.

I might be a devil, but you made the bad deal, at least live up to it.

I think I need to get irate with a phone farm managerial goon at Worst Buy.


(after thought, its slightly ironic that I want to pick this up before going to a screening of Walmart, the High Cost of Low Prices)

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